Yes, exactly. With the Duo offer, each subscriber enjoys the same benefits as with a classic Motto subscription:

• Theft insurance included, for peace of mind every day.
• Customer service available Monday to Friday, always here to help.
• Repair assistance whenever needed, to guarantee continuous mobility.

The first payment is grouped for both subscribers. Afterwards, each person pays their own subscription separately. Each subscriber directly benefits from the 30% discount on their own subscription, ensuring simple, transparent management without any dependency between the two.

Yes, of course. With the Duo offer, each person has their own electric bike. Once registered, each subscriber can book an appointment to collect their bike, and do so separately, at the time that suits them best. This flexibility allows everyone to use their subscription according to their daily needs, whether it’s commuting to work, going to university, or enjoying leisure rides in the city.

Yes. You must subscribe directly to the Duo plan, but the second person can join and confirm their subscription later. From the very first payment, the 30% discount already applies to both subscriptions. Once the second person has registered, the payments become separate, with each paying their own discounted subscription.

The Duo offer is not available on a flexible plan. It is designed as a 12 to 18-month commitment, in order to guarantee the 30% discount and provide the best possible long-term experience. This commitment also ensures you can fully enjoy all included services: assistance, maintenance, and insurance.

No, it is not necessary to live together to enjoy the Duo subscription. The offer is open to all duos: couples, friends, neighbors, colleagues… Each subscriber gets their own electric bike in the Paris region, while still benefiting from the 30% discount.

If one of the two subscribers decides to cancel their Duo offer, the other subscriber of course keeps their Motto electric bike. Their subscription will simply switch to a classic plan, without the 30% discount. They will still enjoy all included services (assistance, maintenance, insurance), but at the standard rate.